Welcome to Majika. These Terms of Service (“Terms”) govern your access to and use of our websites, applications, APIs, command-line tools, and related services for planning, scheduling, publishing, and analysing social and messaging content (collectively, the “Services”), available at https://openquok.com and related sub-domains. By creating an account, connecting a channel, or otherwise using the Services, you agree to these Terms. If you do not agree, do not use the Services.
Our Privacy Policy explains how we handle personal information and is incorporated into these Terms by reference.
1. Who we are
The Services are provided by Majika (“we”, “us”, “our”). References to Majika in these Terms mean the entity operating the Services unless we state otherwise.
2. Eligibility and accounts
You must be at least 18 years old, or the age of majority in your jurisdiction, and able to enter a binding contract to use the Services. If you use the Services on behalf of an organization, you represent that you have authority to bind that organization, and “you” means both you individually and that organization.
You are responsible for keeping your account credentials confidential, for all activity under your account, and for keeping your account information accurate. Notify us promptly at [email protected] if you suspect unauthorized access.
3. The Services
Majika provides tools to connect social and messaging channels, compose and schedule content, collaborate in workspaces, review drafts (including via calendar and kanban views), publish through official platform APIs where supported, and view analytics returned by those platforms. We may also offer automation features, including agent or CLI integrations that create or update drafts in your workspace.
Specific channels, features, limits, and integrations depend on your plan, configuration, and the platforms you connect. We may add, change, suspend, or discontinue any part of the Services at any time, including where a third-party platform changes or revokes API access. Where a change materially and adversely affects a paid subscription, we will use commercially reasonable efforts to give advance notice.
4. Subscriptions, fees, and billing
Paid plans, where offered, are billed on the cycle you select (for example monthly or annual) through our payment processor (such as Stripe). By subscribing, you authorize us and our processor to charge applicable fees to your chosen payment method. Subscriptions renew automatically at the then-current rate unless you cancel before renewal.
Except where required by applicable law or expressly stated in a written refund policy on our site, fees are non-refundable, including for partially used periods. Cancelling stops future renewals; it does not entitle you to a pro-rata refund of the current period. Fees are exclusive of taxes, duties, and similar charges, which are your responsibility where applicable.
We may change pricing for new billing periods on reasonable advance notice (for example by email or in-product notice). Continued use of a paid plan after a price change takes effect constitutes acceptance of the new price for subsequent periods.
5. Free plans, trials, and beta features
We may offer free tiers, trials, or features labelled beta, preview, or similar. They are provided “as is”, may have additional limits, and may change or end at any time. We make no warranties regarding free or beta features.
6. Your content
“Your Content” means text, images, video, audio, links, metadata, schedules, captions, prompts, settings, and other materials you upload, generate within, or transmit through the Services.
As between you and Majika, you retain ownership of Your Content. You grant us a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, transmit, display, adapt, and distribute Your Content solely to operate, secure, and improve the Services—including publishing to platforms you connect and generating previews, analytics, and related outputs.
You represent that you have all rights and permissions needed for Your Content and its publication; that Your Content complies with these Terms, applicable law, and each connected platform’s rules; and that Your Content does not infringe third-party rights.
7. Acceptable use
You agree not to use the Services to, and not to permit others to:
- publish or store unlawful, defamatory, harassing, hateful, threatening, or sexually exploitative content, or content that infringes intellectual-property, privacy, or publicity rights;
- send spam, run undisclosed bots, create fake engagement, or otherwise violate the rules of any connected platform;
- circumvent rate limits, technical restrictions, or access controls of the Services or any connected platform;
- reverse engineer or scrape the Services except where applicable law expressly permits;
- resell, sublicense, or white-label the Services except under a written agreement with us;
- upload malware, attempt unauthorized access, or interfere with the integrity or performance of the Services or its infrastructure.
We may suspend or terminate access for violations, with or without notice, and may remove offending content. We may report violations to affected platforms where required or appropriate.
8. Third-party platforms and integrations
A core function of the Services is to publish Your Content to third-party social and messaging platforms you connect (for example Facebook, Instagram, Threads, TikTok, and YouTube, where available). You authenticate those accounts and authorize us to act on your behalf within the scopes you grant.
Your use of each platform through the Services is also governed by that platform’s terms and privacy policy. Examples include:
- YouTube — by connecting YouTube you agree to the YouTube Terms of Service and acknowledge the Google Privacy Policy. Majika uses YouTube API Services. See our Privacy Policy for how we handle Google user data.
- Meta platforms (Facebook, Instagram, Threads) — Meta’s terms and platform policies apply to content published through those APIs.
- TikTok — by connecting TikTok you agree to the TikTok Terms of Service and acknowledge the TikTok Privacy Policy. Majika uses TikTok Login Kit and the Content Posting API. See our Privacy Policy for how we handle TikTok user data.
You may revoke our access at any time by disconnecting a channel in your workspace integrations settings or through that platform’s permissions or security settings (for example Google security settings for YouTube). Revoking access stops future scheduled publishing to that platform.
We are not responsible for a third-party platform’s availability, moderation, account suspensions, rate limits, policy changes, or API changes. If a platform changes or ends API access in a way that affects the Services, we may modify or discontinue the affected integration without liability to you.
9. AI, agents, and automation
The Services may offer AI-assisted drafting, agent or CLI workflows, or other automation that creates or updates content in your workspace (“Automated Output”). Automated Output may be inaccurate or unsuitable. You are solely responsible for reviewing Automated Output before publishing, ensuring compliance with law and platform rules, and obtaining any required consents or disclosures.
Nothing in the Services publishes to connected platforms without the workflow and approvals you configure. We do not use information received from Google APIs or TikTok APIs to train generalized machine-learning or AI models, as described in our Privacy Policy.
10. Intellectual property
The Services and all software, designs, text, graphics, logos, and other materials we provide (excluding Your Content and components under separate open-source licences) are owned by Majika or its licensors. Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Services for their intended purpose while your account is active.
11. Feedback
If you provide feedback or suggestions about the Services, you grant us a perpetual, irrevocable, worldwide, royalty-free licence to use them without obligation or compensation to you.
12. Privacy and data protection
Our processing of personal data is described in our Privacy Policy. Where we process personal data about your audience or contacts on your instructions through connected platforms, we generally act as a processor and you act as controller; contact us at [email protected] to request our standard data processing addendum where available.
13. Suspension and termination
You may stop using the Services and close your account through available account settings or by contacting us. We may suspend or terminate access immediately if you breach these Terms, fail to pay fees when due, use the Services in a way that exposes us or a platform to legal, security, or reputational risk, or where required by law.
On termination your right to access the Services ends. We may delete Your Content and account data after the retention periods in our Privacy Policy. Sections that by nature should survive (including Your Content licence, fees accrued, disclaimers, limitation of liability, indemnification, and governing law) survive termination.
14. Disclaimers
To the maximum extent permitted by law, the Services are provided “as is” and “as available”, without warranties of any kind, whether express, implied, or statutory, including merchantability, fitness for a particular purpose, non-infringement, or uninterrupted or error-free operation. We do not warrant that scheduled posts will always be delivered on time, that platforms will accept them, or that third-party analytics will be complete or accurate.
15. Limitation of liability
To the maximum extent permitted by law, Majika and its affiliates, officers, directors, employees, agents, and licensors will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, data, goodwill, or business opportunity, arising from or related to these Terms or the Services, whether in contract, tort, or otherwise, even if advised of the possibility.
Our aggregate liability arising from or related to these Terms or the Services will not exceed the greater of (a) the total fees you paid to us for the Services in the twelve (12) months before the event giving rise to the claim, and (b) USD 100.
16. Indemnification
You agree to indemnify and hold harmless Majika and its affiliates, officers, directors, employees, agents, and licensors from claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising from or related to (a) Your Content, (b) your use of the Services, (c) your breach of these Terms, (d) your violation of applicable law or third-party rights (including platform terms), or (e) disputes between you and a third party relating to content published through the Services.
17. Changes to these Terms
We may update these Terms from time to time. If a change is material, we will provide reasonable notice (for example by email or in-product notice). The updated date at the top of this page shows when the Terms were last revised. Continued use after that date constitutes acceptance, except where applicable law requires otherwise.
18. Governing law and disputes
Unless mandatory law in your country of residence requires otherwise, these Terms are governed by the laws applicable to our place of establishment, without regard to conflict-of-law rules. Courts with jurisdiction over that place have exclusive jurisdiction over disputes arising from these Terms or the Services, except that we may bring proceedings where you are located or where infringement of our intellectual property occurs.
Nothing in this section limits non-waivable consumer rights you may have under mandatory law in your country of residence.
19. General
These Terms, together with the Privacy Policy and any plan-specific or order-form terms you accept, are the entire agreement between you and Majika regarding the Services. If any provision is invalid or unenforceable, the remainder stays in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our written consent; we may assign them to an affiliate or in connection with a merger, acquisition, or sale of assets.
20. Contact
For questions about these Terms, contact us at [email protected].